These approaches have gone from spam calls to fake pop-ups on the computer, adapting their tactics to, at best, convince victims to pay to “fix” a non-existent problem with their device or software. At worst, they try to steal personal or financial information, and if allowed to remotely connect to the computer to perform this “repair,” they will often install malware, ransomware, or other unwanted programs that can extract information and / or corrupt data or devices.
It is important to note that Microsoft does not unexpectedly communicate with its customers. Any 1: 1 attention must be user-initiated; In the same way, the company issues the following recommendations to be able to detect a cyber scam attempt in time:
However, it is not always possible to identify cyber fraud in a timely manner. In the case of Mexico, 23% of those surveyed have stated that they continue with the fraud dynamic after the initial interaction. What has impacted on monetary losses for 14% of those affected and stress peaks for 68%. In these situations, it is advisable to uninstall any type of file indicated by the attackers as soon as possible. Do a security scan to find and mitigate any malware present. Also format the system and change the passwords of the accounts opened on the computer.
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